What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my order?
We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form or Live chat box.
Do you accept returns?
RETURNS & EXCHANGES
Yes, we do accept returns . Checkout returns policy for more details.
How do I cancel my order?
Orders can't and will not be canceled ONCE SHIPPED! If you no longer want your item please email within 12 Hours before product has been shipped.
How do I track the progress of an order?
Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us at care at damul.in
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
For further information please contact our support staff.